Return & Refund Policy

Customers may return the product at the time of delivery if they are not satisfied with the quality, freshness, or physical condition of the product. Products once sold and delivered to you shall be eligible for return only if the product condition is found to be damaged, broken, faulty, or different from the ordered one. All delivered products are advised to attach proof of an image while reporting the return. Products damaged in transit can be returned and are applicable for a refund. Accepted return products are eligible for a full refund, and the corresponding value would be refunded to you through the same mode of payment used at the time of purchase, such as credit card, debit card, or net banking. Alternatively, at your option, the said amount can be credited to your credit wallet points, which can be used for future purchases. Refunds, once initiated, will be refunded to your account between 3-7 working days, depending upon the mode of payment. Sometimes banks or financial intermediaries take a longer time to process the refund request. However, if the refund does not happen by the advised date, you may contact our support team.

Timeline to report for Return / Refund

Fruits and Vegetables Within 8 hours of delivery

Bread and dairy products Within 1 day of delivery

Groceries Within 1 days of delivery

Branded products Within 1 days of delivery